Privacy Policy

Effective October 9, 2026

ASPAN Inspect is an internal business application provided by ASPAN Energy for solar PV site inspections. This policy explains what data the app collects, why, and your choices.

Who this is for

ASPAN Inspect is used by engineers and administrators authorized by ASPAN Energy. Accounts are created and approved by an administrator. The app is not directed to children.

What we collect

• Account information — your name and email address, used to sign you in and identify you on inspections and reports. If you sign in with your ASPAN Hub account, we receive your name and email address from ASPAN Hub.
• Password — if you use a password to sign in, it is stored only as a secure one-way hash. We never store your password in readable form.
• Profile photo — optional, if you choose to add one.
• Notification registration information — if you allow notifications, the app registers an Expo push token and your device platform so it can deliver task and review updates. You can turn notifications off in your device settings.
• Inspection content you create — site survey answers, measurements, notes, the inspector contact phone number entered on the form, photographs you take of the site, utility bills you attach (photos or PDFs), and your signature captured at sign-off.
• Location — the site's GPS coordinates you enter on the form, and the GPS position stored in a site photo's metadata when your camera records one. This location is used only to document the inspected site; the app does not track your location in the background.

We do not use analytics or advertising, we do not track you across other apps or websites, and we do not sell your data.

How we use it

Data is used solely to operate the app: to authenticate you, to let you complete and submit site inspections, and to let ASPAN Energy administrators review inspections and generate reports. When you choose to run an AI check on a section or to read values from a bill, the answers and files of that section are sent to an AI model to suggest corrections or values; the AI never changes your data, and only you decide what to apply. That is the only purpose — the app has no advertising, analytics, or tracking.

Where it is stored

Data is stored on servers operated for ASPAN Energy on DigitalOcean's cloud platform, and inspection photos, signatures and generated reports are stored in DigitalOcean object storage. Access is restricted to authorized ASPAN Energy accounts. Data is transmitted using encrypted HTTPS connections.

Retention and deletion

We keep your account data until your account is deleted. You can delete your account at any time in the app under Profile → Delete account — this permanently removes your account and personal data (name, email, password, profile photo).

Completed inspections are business records of ASPAN Energy. Where an inspection you signed, a report you generated, or a task you created must be retained for business and compliance reasons, that record is kept but is anonymized so it is no longer linked to your personal identity. See Delete your account for details.

Sharing

Your inspection data is visible to authorized ASPAN Energy administrators for review and reporting. We do not share personal data with third parties except service providers acting on our behalf: DigitalOcean hosts the service, Expo processes push-notification delivery when notifications are enabled, Google (Gemini API) processes the section answers, photos and bills you send for an AI check or bill reading, and Google Maps provides the satellite image of the site coordinates used for the roof drawing. These providers process the data only to deliver those features. We may also disclose data where required by law.

Your rights

You can view and update your profile in the app, change your password, and delete your account. For any other request about your personal data, contact us at nurassyl@aspanenergy.com.

Changes to this policy

If we make material changes to this policy, we will update this page and the effective date above.

Contact

ASPAN Energy — nurassyl@aspanenergy.com